Privacy policy

Effective Date

At Billabong, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information when you visit our site or make a purchase:

a. Personal Information

· Name

· Email address

· Billing and shipping address

· Phone number

· Payment details (credit card number, billing address, etc.)

b. Non-Personal Information

· Browser type and version

· Device type

· IP address

· Operating system

· Referring URLs

· Pages visited on our site

2. How We Use Your Information

We use the information we collect for the following purposes:

· Order processing and fulfillment: To process your orders and deliver products and services to you.

· Customer service: To respond to your inquiries and provide support.

· Marketing and promotional communications: To send promotional emails or newsletters (you can opt-out at any time).

· Improving our website: To personalize your shopping experience and improve the functionality of our site.

· Compliance with legal obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following cases:

· Service providers: We may share your information with trusted third-party vendors who help us with order fulfillment, payment processing, and other services (e.g., shipping, email marketing). These third parties are obligated to use your information only for the purposes for which we provide it.

· Legal obligations: If required by law, we may share your information to comply with legal processes, respond to subpoenas, or protect our rights.

· Business transfers: In the event of a business transaction, such as a merger or acquisition, your information may be transferred as part of the deal.

4. Data Security

We take the security of your personal information seriously. We use industry-standard encryption (SSL) to protect sensitive data such as credit card numbers during transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons and pixels) to enhance your experience on our website. Cookies help us remember your preferences and improve the functionality of our site.

· You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features on our website.

6. Your Rights and Choices

You have the right to:

· Access: Request access to the personal information we have on file about you.

· Update: Correct or update any inaccurate or incomplete personal information.

· Delete: Request that we delete your personal information (subject to certain exceptions, such as if the information is necessary for us to fulfill an order or comply with legal requirements).

· Opt-out of marketing communications: You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly at [shihongtrading@outlook.com].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. International Data Transfers

If you are located outside of the [Your Country], please be aware that your information may be transferred to, stored, and processed in a country that may have different data protection laws than your country. By using our services, you consent to the transfer of your information to such countries.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.